We design and manage online survey projects to measure attitudes and perceptions of safety climate, culture, teamwork, and professionalism.
Our Flight Operations Safety Survey (FOSS) is a web survey based on the well established University of Texas FMAQ, to measure flight crew attitudes and perceptions of safety climate, culture, teamwork, and professionalism.
We have consistently achieved well above average survey return rates by managing the survey from start to finish and assuring confidentiality.
We analyze and present the de-identified results in an electronic format that an airline can use for further specific analyses. If required, we can tailor the survey content to meet your needs.
The FOSS Process
The LOSA Collaborative will assist the airline in developing a campaign strategy that will enhance chances of attaining the highest response rate possible.
Survey Design and Launch
The LOSA Collaborative will consult with key stakeholders at the airline and pilot union to customize extra questions that will capture certain attitudes and perceptions tailored to specific areas of interest.
The survey will be distributed using a weblink to a proprietary secure website that will host the survey. TLC will circulate the web-link for distribution so confidentiality is assured.
During the data collection period TLC will keep the airline informed of the number of completed surveys received on a weekly basis.
Data Analysis and Report Delivery
Following the survey, TLC will provide a high level report highlighting major survey findings together with response charts for all questions via interactive Tableau © workbooks, that will allow users to quick-filter response data such as rank, experience or aircraft fleet.
A specialist from The LOSA Collaborative will provide debriefing of the results and guidance on their potential use.